• How to write the staff keycards

    Log in by Manager or Admin level. Go to menu Card Key for Staff Choose the type of staff cards Floor Card —-> Choose Building Name —-> Choose Floor No. —-> Specify the date of expiry —-> Issue Card Building Card —-> Choose Building Name —-> Specify the date of expiry —-> Issue Card Master Card …

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  • How to back up the database and re-install program?

    There are 2 important files “CardLock.mdb” and “System.ini” that we advise customers to save it regularly. Customers can re-install the program in case of the failure of computer. Please follow the below steps. Save the Database Please make Windows show the hidden files first. Please save the database file “CardLock.mdb” and “System.ini” at C:\User\Computer Name\App …

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  • How to set Room No.

    Please prepare 3 keycards, and then follow the below steps. Run Tocono Hotel Lock software, and log in by Admin user Go to “Door Lock Configuration” menu. Put Card No.1 on the encoder, and press button no.: 1 “System Card” —-> Issue Card. Put Card No.2 on the encoder, and press button no.: 2 “Room …

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